"Very interactive sessions which actually give a lot of information on what is happening round and such summits helps solve many issues which come across by understanding the best practices "
Call center lead
"Well organized. Very experienced and varied background Speakers. "
"An excellent opportunity to meet people from customer service vertical. An opportunity to exchange views and understand best practices in various industries."
Associate Vice President – Customer Care
"Good insights into how different industries are focusing on service improvements. Best Practices and latest trends covered."
"This is indeed a great platform to meet other company delegates, understand their thoughts, best practices and interactive round table discussions. "
Service head South Asia
"Very good opportunity to get insights on customer service experience and suggestions or action points for validation in our Domain (Replicating the ideas and successfully implemented it) "
Sr. Manager (Cust. Care)
JK Tyres & Industries Ltd
"Great learning experience from industry leaders in customer service, quality and process excellence. A fantastic place where best practices can be shared and solutions to shortcomings can be derived. "
Amarbir Singh Baweja
Manager Customer Service North India
Carl Zeiss India
"The seminar was really well planned, had some good speakers with relevant topics being discussed. I like the fact that we had some team involving session & appropriate breaks in between to be able to network with peo- ple. Sessions really gave us good insight."
Bare Associates India Pvt Ltd